Altitude Software

Altitude Software

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01 — OVERVIEW·

About Altitude Software

Altitude Software delivers worldwide a robust, modular solution that handles all customer interactions and unifies all channels throughout the organization in an open, platform-independent solution, based on standards.
Altitude uCI (unified customer interaction) is a software suite that manages in real time enterprise functions like Customer Service, Help Desk, Collections, Telesales, Surveys, etc. It is unique in accelerating the creation of services and campaigns, thanks to the unified design studio, routing, dialler, voice portal, desktop front-end, monitoring and analytics.
Altitude Software leverages existing technology investments, adding value without disruption across a wide range of situations with low total cost of ownership.
Altitude Software strives for customer satisfaction and is ISO 9001 certified for its worldwide support. Altitude Software has a great track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide.

Specializations

Contact Center Infrastructure
02 — ANALYSIS·

4P SUGAR™ Quadrant

Scale 0 (lowest) to 100 (highest) · SUGAR™ by Bizoforce

About SUGAR Framework ↓

Bizoforce Inc. does not endorse any Service Provider, Vendor, Product, Platform, Solution, Partnership, Methodology, Technology or Service displayed or published on its website, and does not advise users to select services of those Providers with the highest or any other specified ratings or designations. Bizoforce research publications consist of the opinions of Bizoforce's Analysts and should not be construed as Statements of Fact. Bizoforce Inc. disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

03 — OFFERINGS·Products & Services
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04 — CUSTOMER VOICE·ReviewsWrite a review
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