Atento

Atento

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01 — OVERVIEW·

About Atento

At Atento, is passionate about the customer experience. Every day they connect more than 500 million consumers with leading brands across 14 countries, helping blue-chip companies meet increasing consumer needs while improving business efficiency.
They do so by delivering a differentiated customer experience that generates value for consumers and companies through their unique blend of people, solutions and channels.
Atento stands as the leading provider of customer relations services and solutions in Latin America and ranks among the top three worldwide. Their strong operational presence in Latin America and Spain allows us to support clients in their local markets and to provide a leading nearshore solution to companies in the US.
They have developed long-lasting client relationships thanks to their deep understanding of the sectors and cultural environments where companies operate. As a result, they provide unique insights into their clients' businesses, operations and consumer needs, helping Atento to become the trusted partner in meeting increasing consumer expectations for companies around the world.
Their motivated team of over 160,000 employees is a key enabler for their business model and a core competitive advantage. This is reflected in Atento's position as the only CRM/BPO firm among the top 25 companies to work for in the world, according to Great Place to Work Institute's ranking of the World's Best Multinational Workplaces.

Specializations

BPO
02 — ANALYSIS·

4P SUGAR™ Quadrant

Scale 0 (lowest) to 100 (highest) · SUGAR™ by Bizoforce

About SUGAR Framework ↓

Bizoforce Inc. does not endorse any Service Provider, Vendor, Product, Platform, Solution, Partnership, Methodology, Technology or Service displayed or published on its website, and does not advise users to select services of those Providers with the highest or any other specified ratings or designations. Bizoforce research publications consist of the opinions of Bizoforce's Analysts and should not be construed as Statements of Fact. Bizoforce Inc. disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

03 — OFFERINGS·Products & Services
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04 — CUSTOMER VOICE·ReviewsWrite a review
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