About Bird Information Systems Pvt Ltd
Hospitality, Luxury Retail
At Bird Information Systems, we believe in solutions, not products and in partnerships not a supplier-purchaser relationship model. We take pride in our ability to service your needs before, during and after implementation. Our in-house development gives us the ability to create bespoke solutions and customize our technology modules to meet your needs.
Whatever are the needs of our clients BIS is there to help them put the right combination of people and technology in place to ensure they add more value to the clients business than ever before.
Established in 2002, BIS has made a mark for itself in this field and has an enviable list of clients to its credit. Today we provide hosted technology and solutions to our clients in the Indian subcontinent and beyond. By managing transaction processing and data integration activities on behalf of our clients, BIS enables them to focus on their customers and core businesses. One of the leading Business Process Outsourcing and Customer Contact Centre Management Company In the Indian Subcontinent.
Constantly delivering cost effective qualitative back office and call center support services to the global aviation, travel, non- travel and tourism Industry.
One of the companies in the Indian sub-continent with a comprehensive background and experience in multi-faceted tasks associated with the handling of Airline and Travel Related Service Support centers.
In depth domain expertise in the areas of passenger reservations and ticketing
Distinctive know how added with the expertise on the functionalities of multiple GDSs.
Excels in call center support services for both inbound and outbound services such as booking creation, fare quote and itinerary pricing, flight information, promotions, schemes & special fares, frequent flyer program information, complaints servicing, customer fulfillment services for passenger using multiple modes of delivery, cross and up selling of customer products
Specializations
4P SUGAR™ Quadrant
Scale 0 (lowest) to 100 (highest) · SUGAR™ by Bizoforce
About SUGAR Framework ↓
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