Empress Support Services

Empress Support Services – Registered NDIS Provider

Empress Support Services is a specialist NDIS provider delivering tailored supports that empower people with disability to live independently, safely, and with dignity. Our person-centred approach combines professional expertise with compassionate care, ensuring every participant receives the right support for their individual needs and goals.

Our Services
• Disability Support Work – daily living assistance, community access, and personal care.
• Complex Support Programs – specialised support for participants with multiple or high needs.
• Comprehensive Care & Clinical Support – skilled care for health, medication, and complex clinical requirements.
• Medium Term Accommodation (MTA) – safe transitional housing with 24/7 support.
• Short Term Accommodation (STA) – respite and short stays in supportive, inclusive environments.
• Positive Behaviour Support (PBS) – evidence-based behaviour strategies to promote safety and wellbeing.

Why Choose Empress?
• Experienced and qualified care teams
• 24/7 reliable support tailored to participant needs
• Transparent, person-centred, and evidence-based services
• Strong partnerships across community networks

Areas We Serve
While based in Victoria, Empress Support Services proudly supports participants across the Melbourne Suburbs, Greater Melbourne Region and Regional Victoria, ensuring flexible, reliable, and consistent care.

Contact Us
📍 19/180 Lonsdale Street, VIC 3000
📞 03 8899 9168
✉️ admin@empress.org.au | 🌐 www.empress.org.au
⏰ Hours: Mon – Fri: 9am – 5pm | Sat & Sun: Closed