ISC Consultants

ISC Workforce Management is a full service consulting firm specializing in workforce management solutions, training development and process management for contact centers and other businesses related to customer service. The company is a division of Instructional Systems Co., Inc., and is incorporated in New York State. For over thirty years, ISC has been dedicated to providing measurable, sustainable improvements in the performance of people, processes, and technologies that shape the customer experience.
ISC also provides mission-critical software, management systems design and systems documentation for clients in the telecom, financial services and insurance industries.
We take pride in being a highly responsive company that offers focused solutions for a forward-looking clientele. Providing measurable results for investments in performance is our primary goal.