01 — OVERVIEW·
About Kana
KANA provides CRM Solution which helps the world's best known brands master the customer service experience & knowledge management.
Specializations
CRMCustomer ServiceCall Centeronline crmKnowledge ManagementPortalText MiningEmail Management
02 — ANALYSIS·
4P SUGAR™ Quadrant
Scale 0 (lowest) to 100 (highest) · SUGAR™ by Bizoforce
About SUGAR Framework ↓
Bizoforce Inc. does not endorse any Service Provider, Vendor, Product, Platform, Solution, Partnership, Methodology, Technology or Service displayed or published on its website, and does not advise users to select services of those Providers with the highest or any other specified ratings or designations. Bizoforce research publications consist of the opinions of Bizoforce's Analysts and should not be construed as Statements of Fact. Bizoforce Inc. disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
03 — OFFERINGS·Products & Services
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