
Merit Software Services Pvt Ltd
VerifiedChallengerAbout Merit Software Services Pvt Ltd
Committed to customer service excellence and the passion for superior qualityof service, Merit has redefined customer experience with a unique servicedelivery model that leverages the best of eastern and western managementexpertise.
An international BPO in the true sense, we offer a comprehensive range of BPOsolutions (voice, data handling and blended solutions) catering to businessesin the UK with a global presence. With a mix of onshore and offshorecapability, we can reduce costs by 30-40% in many back office and contactcentre activities.
Deviating from the norms of a conventional BPO, both in terms of organisationalculture and behaviour, we create additional value for our clients by increasingthe revenue proposition through:
Cost savings through enhanced efficiencies
Uncompromised quality standards
Sensible innovation
Treating every client as our ‘only client
Merits mantra for customer delight is acombination of a collaborative approach, efficiency in operations that isfuelled by an engaged and motivated workforce and transparency in transactionswith all our clients.
Specializations
4P SUGAR™ Quadrant
Scale 0 (lowest) to 100 (highest) · SUGAR™ by Bizoforce
About SUGAR Framework ↓
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