About Presence Technology
Presence Advantage: Our Contact Center Suite of Solutions was created and developed in one of Europe’s largest and most respected Call Centers. We understand the day to day operation of Contact Centers. Today our solutions support more than 200 clients in 20 countries with over 75,000 contact center seats. Our clients utilize Presence to optimize resources and increase productivity in the communications process with their customers.
Built to be versatile, easy to integrate, and user friendly, Presence is designed to meet the changing demands of today’s Contact Center industry. 17% of our annual budget is devoted to research and development. Meeting the needs and exceeding the expectation of our clients is our primary goal.
The highly skilled professionals at Presence work with world class partners throughout North America, Europe, Latin America and South Africa who stand behind and provide the best service and support possible to clients around the world.
Presence Technology is part of Valora Corporation.
Specializations
4P SUGAR™ Quadrant
Scale 0 (lowest) to 100 (highest) · SUGAR™ by Bizoforce
About SUGAR Framework ↓
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