Proval Technologies Pvt Ltd

ProVal Technologies, Inc is a Chicago, IL headquartered company providing Remote IT Management services and solutions to clients since 2006. Our services include monitoring, remediation, maintenance, and consulting across various technology platforms which support our clients businesses. The service spectrum includes managed services, data center monitoring and management, operating system and application management, IT infrastructure migration and upgrade services, data backup and storage management, database management, security solutions, and consulting. ProVal operates multiple global Network Operations Centers (NOCs). The NOCs physical and logical infrastructure is fully redundant, reliable, and robust to handle and scale with our client requirements and specifications. We believe in investing in the best of breed tools and technology to stay ahead of the curve. Our clients include 1. Managed Service Providers (MSPs) 2. Cloud Service Providers (CSPs) 3. Software-as-a-Service (SaaS) companies 4. Internet Service Providers (ISPs) 5. Data Centers ProVals service delivery approach is highly system and process driven. We believe in investing significant time in building procedural documentation for client processes, and continually reviewing and refining them during the course of the engagement. This ensures minimal disconnect with work expectations, ensuring that clients get a consistently reliable experience from the partnership. Highlights of ProVals NOC infrastructure • Dedicated Leased Port Data Lines from 2 separate ISPs • Complete power-backup on premises (multiple UPS and Diesel Generators) • Advanced communication and collaboration options - multiparty conferences, online meeting/ collaboration tools, local dialing access to clients • Robust network security, web filtering, remote session auditing • 24x7x365 Operations Capability • DR NOC facili