TransForm Solutions (P) Limited

Since the company’s formation in 2002, TransForm has developed expertise across a wide range of industries including healthcare,, automotive, telecom, real estate, banking, and insurance. TransForm’s comprehensive, end-to-end BPO services covers:

Back Office & Business Support

• Data Services
• Data entry
• Data processing
• Data management
• Data mining / online research
• Finance & Accounting
• Bookkeeping and accounting
• Billing and invoicing
• Payroll Collections
• Image editing
• Social media management
• Recruitment
• General administration
  

Customer Support 

• Multichannel customer service (phone, email, chat)
• Product and after sales support
• Customer relationship management
• Channel support
• Sales and order processing

ECommerce Support 

• Product information management
• Inventory management
• Pricing management
• Image services
• Order processing
• Marketing and CRM Analytics

Engagement Models
At TransForm Solutions, we do not believe in a one-solution-fits-all approach. Our custom solution approach means working closely with customers to provide services that not only fit their business requirements but also offers a high degree of flexibility and scalability. Regardless of the model, all our customers have access to experienced team leads and account managers as well as to world-class infrastructure and proven best practices to ensure all engagements have successful outcomes. Typically, our engagements fall into one or a combination of the following:

• dedicated teams,
• project-based,
• output/performance based.

For new customers and those new to outsourcing, we can work with them to execute pilot POCs. This presents a low-risk option that helps customers transition at a pace they are comfortable with.