Vocalcom

Vocalcom is the leading cloud-based contact center software and “Social First” customer service solutions, enabling greater simplicity, flexibility and cost efficiency in contact center operations. More than 3,500 companies such as McDonald's, Disney, and ITV are using Vocalcom to lower their support costs, raise productivity and customer satisfaction. With 20 years’ experience, Vocalcom is one of the most popular names in cloud contact center software solutions for customer service, sales and marketing. Loved by 550,000+ users for its beautifully crafted interface, Vocalcom is a customer contact center platform, easy to try, buy, implement, and use.
Vocalcom’s cloud-based contact center software solution has been named as a 2015 Stevie Award winner for its ability to allow organizations to be innovative with the Customer Experience they deliver in a way that is secure, differentiated and cost effective.