01 — OVERVIEW·
About WebQA
Product Name: WebQA
WebQA is a SaaS-based provider of customized customer service software. Its comprehensive mobile, web and call center platform handles more than 120 million citizens, customers and students worldwide.
WebQA's GovQA product suite is the country's leader in helping state and local governments serve their citizens and businesses. GovQA supports over 900 contracts including over a third of the country's top 300 most populated cities through SaaS-based compliance and engagement products including FOIA, CRM/311, and Special Request processing
WebQA is a SaaS-based provider of customized customer service software. Its comprehensive mobile, web and call center platform handles more than 120 million citizens, customers and students worldwide.
WebQA's GovQA product suite is the country's leader in helping state and local governments serve their citizens and businesses. GovQA supports over 900 contracts including over a third of the country's top 300 most populated cities through SaaS-based compliance and engagement products including FOIA, CRM/311, and Special Request processing
Specializations
governmentCustomer Service
02 — ANALYSIS·
4P SUGAR™ Quadrant
Scale 0 (lowest) to 100 (highest) · SUGAR™ by Bizoforce
About SUGAR Framework ↓
Bizoforce Inc. does not endorse any Service Provider, Vendor, Product, Platform, Solution, Partnership, Methodology, Technology or Service displayed or published on its website, and does not advise users to select services of those Providers with the highest or any other specified ratings or designations. Bizoforce research publications consist of the opinions of Bizoforce's Analysts and should not be construed as Statements of Fact. Bizoforce Inc. disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
03 — OFFERINGS·Products & Services
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